Pack & Ship Guarantee
Your Trusted Shipping Partner
The IT Store
Box It. Ship It. Create It. Print It.
Coverage Details & Limitations
Know it is in good hands with our Pack & Ship Guarantee.
If your item is packed by The Postal Mail with materials purchased from us and shipped by The Postal Mail, we guarantee the safe arrival of your package. That means should your package be lost or severely damaged during transit, we’ll reimburse you:
The Value Of The Item (Value determined by the lesser of the actual value, replacement value, declared value, or repair cost)
The Cost Of Shipping (The shipping fee charged excluding the cost of Insurance if applicable)
The Cost Of Packing Materials (This includes all packing materials and packing service)
Our Pack & Ship Guarantee Exclusions
In addition to any exclusions or limitations mentioned above, our Pack & Ship Guarantee does not cover the following:
Items restricted from transportation.
Shipments packed free-of-charge and/or with materials provided free-of-charge from The Postal Mail or other carriers.
Shipments packed with materials purchased from another carrier or sourced through other means.
Customer-packed shipments.